Customised products are items that come under the categories of ‘Portraits’ and ‘Occasions’. These products allow you to create something unique and tailored to your preferences.
Simply click the ‘upload image’ button and select a clear HD image for your embroidered portrait.Make sure the image should be of at least 1mb size. Our user-friendly design tool will guide you through the process.
We offer a wide range of customisable products, including personalised messages in embroidered designs for birthdays, wedding invitation and corporate gifting.
Yes, we provide a selection of design templates that you can customise. These templates can make the customisation process easier and faster.
Our customisation options may include adding names for the messages on the designs for Birthdays and other invitations.
It depends on the product. Some items may have a minimum order quantity, while others can be ordered individually.
Production times vary based on the product and customisation complexity. You'll see an estimated delivery date during the checkout process.
Since customised products are made specifically for you, they typically can't be returned or exchanged unless there's a defect or error on our part. Please review your design and details carefully before confirming your order.
We typically accept common image formats like JPG or PNG. Check our guidelines for the specific format requirements.
Once an order is placed, it enters our production process. Depending on the progress, cancellation or modification might not be possible. Contact our customer service team for assistance.
No the cost is included in the design.
If there's a problem with the quality or accuracy of your customised product, please reach out to our customer support team contact@threadsnface.com We'll work to resolve the issue promptly.
If you have any further questions or concerns about customising products on our website, please don't hesitate to contact our customer support. We're here to help you create the perfect personalised items!
